BSNL Broadband Complaint Number, Web Portal and Toll-Free Numbers

BSNL Broadband Complaint Number or Toll-Free Number is a delivery channel that bridges the gap between the BSNL and customer and provides benefits of technology to customers.

BSNL offers various telecom services like GSM Mobile (Prepaid & Postpaid), Landline Telephone Service, ADSL Broadband, Fiber Broadband (FTTH), CDMA & WiMAX Services, MPLS, and other Data Services, etc.

Click Here for: BSNL Speed Test

BSNL also provides enterprise services to big and small corporates, like MPLS VPN, ILL, MNS, Dark Fibre, Bulk SMS, Toll-Free services, etc.

If any BSNL Broadband customer faces any problems, he/ she can contact the dedicated BSNL Broadband Complaint customer care numbers to resolve their queries and grievances. BSNL Broadband Complaint Customer Care No is used to provide the solution to most of the telecom service grievances through a telephone channel, with the help of technology, thereby improving convenience to the customers.

Click Here for: BSNL Customer Care

BSNL-Customer-Care-Number

24X7 Toll-Free Number for BSNL Broadband Complaint:

If a Bharat Sanchar Nigam Limited Customer faces any issues may contact the following 24X7 BSNL customer care numbers:

BSNL Broadband & FTTH Customer Care No:

If a BSNL Broadband subscriber faces any issues related to BSNL Broadband (Prepaid or Postpaid) service either over ADSL or VDSL or FTTH (over Fiber) may contact the following 24X7 BSNL customer care toll-free numbers:

From BSNL mobile or Landline: 1504

From other operator mobile or Landline: 1800-345-1504

BSNL Landline Customer Care Toll-Free No:

If a BSNL Customer faces any issues related to Landline service may contact the following 24X7 BSNL customer care numbers:

From BSNL mobile or Landline: 1500

From other operator mobile or Landline: 1800-345-1500

BSNL Mobile Customer Care No:

If a BSNL Customer faces any issues related to GSM Mobile (Prepaid or Postpaid) service may contact the following 24X7 BSNL customer care toll-free numbers:

From BSNL mobile or Landline: 1503

From other operator mobile or Landline: 1800-345-1503

BSNL CDMA & WiMAX Customer Care No:

If a BSNL CDMA & WiMAX customer faces any issues related to BSNL CDMA & WiMAX services may contact the following 24X7 BSNL customer care toll-free numbers:

From BSNL mobile or Landline: 1502

From other operator mobile or Landline: 1800-345-1502

BSNL Leased Line Toll-Free Number:

If a BSNL Leased Line customer faces any issues related to leased line services for corporate may contact the following 24X7 BSNL customer care toll-free numbers:

Leased Line Call Centre: 1800-425-1957

BSNL Enterprise Services ( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc) Customer Care No:

If a BSNL Enterprise Services ( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc) customer faces any issues related to BSNL Enterprise Services for corporate may contact the following 24X7 BSNL customer care toll-free numbers for Enterprise Services:

Toll-Free No: 1800-425-7007

SMS Short Code for BSNL: 57007

SMS Other Operators: 9482157007

Email Id: [email protected]

E-mail Services by BSNL for Customer Care:

BSNL provides a large number of customer care numbers for different services. But if a BSNL customer is feeling comfortable in email customer service, and for that also BSNL is providing e-mail services for that. Here is a list of e-mail service for BSNL customer care:

Email Id for CMD, BSNL: [email protected]

Email Id for Leased Line: [email protected]

Email Id for Portal Helpdesk: [email protected]

Email Id for Global Satellite Phone service: [email protected]

Grievance Redressal System for BSNL Broadband Complaint:

BSNL has a well structured Customer Grievances Redressal Mechanism including Customer Dispute Resolution Mechanism for BSNL Broadband Complaint. The Customer Redressal setup in BSNL has been introduced right from the Corporate Office to SSA (Secondary Switching Area) levels.

BSNL has established a “Web-based Complaint Monitoring System” to enable the consumers to book and monitor the status of their complaints in their respective Service Areas.

A BSNL Broadband customer may register his complaint online through BSNL grievance redressal portal: BSNL Selfcare Portal

The details about booking and monitoring the complaints on “Web-Based Monitoring System” is given below:

Step-1: Click on the customer care link provided above. The following will appear on the screen:

BSNL-Customer-Care-Selfcare

Step-2: Select the wireline or wireless, depending on your service and then click on “Register Complaint”.

Step-3: Now select the service for which you are going to book complaint and then fill the details as required and then after click on “Submit Complaint” button.

Step-4: You will get your complaint number.

How to Contact for BSNL Broadband Complaint:

BSNL provides a large number of customer care numbers for different services. A BSNL customer should try the above mentioned BSNL Customer Care Numbers for different services. But if he/she is not able to get the solution of his/her grievance, then may approach the BSNL corporate through following links.  Here is information about corporate office information for  BSNL Broadband Complaint:

Registered & Corporate Office:

Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath, New Delhi-110 001.

Website: www.bsnl.co.in

BSNL on Social Media:

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Click Here for: Twitter

Email Id for CMD, BSNL: [email protected]

View more about BSNL FTTH Plans

View more about BSNL Broadband Plans

Click Here for: BSNL Speed Test

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