Bharti Airtel has launched Airtel Black Plan, which is an all-in-one solution for all plans including fiber, DTH, and mobile services. A customer can bundle two or more of Airtel services (fiber, DTH, mobile) together to become Airtel Black members, under which the customer will be entitled to a single bill and a single customer care number.
As per Airtel, its new plan will offer freedom from managing multiple bill payment dates. It also offers facilities like one customer care number, dedicated relationship managers, and priority resolution; flexibility to create customised plans on Airtel Black; Airtel Xstream Box at no additional cost; and zero installation and service charges.
Airtel said the new plan will make it easier for customers to pay multiple bills and manage services on a single plan. As per Airtel, customers have expressed frustration on multiple bills to be paid on different due dates across the months, services getting switched off due to forgotten recharges, and difficulty in managing services from multiple local service providers.
